Frequently Asked Questions

Q. What levels of Indoor Cycling do you offer?

All levels! Each session is high on intensity and low on intimidation, designed to boost fitness and wellbeing as well as foster a sense of community. Our friendly, inspirational instructors will ensure you remain engaged for the duration of your ride! No prerequisites required – you don’t even have to know how to ride a bike!

Q. What should I wear?

Form-fitting athletic wear, preferably moisture-wicking fabrics. The studio is kept at a cool temperature to allow sufficient ventilation and fans are employed during the ride. A light easy-to-remove layer once warmed-up is recommended.

If you have padded cycling shorts, we recommend wearing them. Gel seats are also available free of charge.

While athletic shoes are welcome, we highly encourage using cycling shoes (SPD) as this will provide a safer, more efficient ride. We offer cycling shoe rental in sizes women’s 5 up to men’s 12 for $3 ($2 for members).

For advanced riders who own their own shoes, we have two bikes that accommodate Look Delta cleats (red or black plastic triangular cleats); please notify the front desk staff if you require one of these bikes.

Q. What else should I bring?

A cycling-friendly water bottle is ideal (we have a filtered filling station). Why a cycling bottle? It saves time and energy when sneaking little sips throughout your ride instead of unscrewing a bottle cap (and potentially dropping it!). We sell a selection of water if you forget your own bottle.

We provide workout towels for our guests as well as chilled post-workout spa towels to freshen up after class.

Q. Do you have showers?

Our studio is not equipped with full gym facilities. We offer changing rooms and provide cubbies in our lobby (always carefully guarded) but we do not provided lockers. Due to our intimate studio size, we cannot accommodate or secure large gym bags and we ask that you do not bring valuables (we do have a mobile phone charging station). Our restroom is fully stocked with everything you need to freshen up after class or remove makeup beforehand. We use natural products (deodorant is aluminum-free, for example).

Q. Do you have parking?

Parking is on-street only and we highly encourage our guests to be cognizant of parking regulations in the neighborhood. Please allow yourself plenty of time to secure parking before class start time, especially on your first visit.

Q. Do you offer anything else besides cycling?

Cycling is our specialty and while some classes (Ride + Build, Triple-A) do incorporate free weights and resistance band training, most of our class offerings are currently centered around Indoor Cycling. 

Q. Do you have introductory specials?

Your first class is only $10 and, for a limited time, you are able to apply that fee toward a full introductory month of classes for an additional $59. Or sign up for your first month at $69 today!

Q. What are your Studio Policies?

We’re glad you asked!

Two-hour Cancellation Policy: 

Class reservations must be canceled a minimum of two hours before start time to avoid forfeiting class credit while unlimited monthly users will incur a $10 Late Cancellation fee.

Late Entry Policy: 

Out of consideration for your fellow participants, there will be no late entry after five minutes past class start time. If you are running late, please call our studio assistants or send an email to frontdesk@ratiocycling.com.

Brand New to Indoor Cycling?

For your safety, it is imperative that you arrive 15-minutes prior to class start time to get acquainted with our equipment and to ensure proper fit.  

Expiration:

The purchase of a single class is valid for 10 days from the purchase date. Your $10 purchase is eligible to be applied toward a month of Unlimited Access for only and additional $59. This offer valid for 72 hours after the first class.  All class packs carry a three-month expiration from the date of purchase. While refunds are not provided we invite your feedback on how we can improve your experience.

Class packs of varying sizes all carry a three month expiration from date of purchase.